Regulatory and Counseling Contact Information

A payday loan or cash advance can be a smart, fast and secure financial option. However, payday loans should be used for short-term needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling. Some helpful agencies are listed below.

• National Foundation for Credit Counseling: https://www.nfcc.org/
• Consumer Credit Counseling Services: http://www.cccsintl.org/
• The Credit Counseling Professionals: http://www.consumercredit.com/
• Credit Counseling Services: http://www.consolidatedcredit.org/

Find the contact information for the state regulatory agency that governs CashNetUSA in your state below.

• Alabama

  State Banking Department
  Bureau of Loans

  P.O. Box 4600
  Montgomery, AL 36103-4600

  TEL 334.242.3452

  http://www.banking.alabama.gov

• Alaska

  Alaska Division of Banking and Securities

  550 W. 7th Ave, Suite 1850
  Anchorage, Alaska 99501

  TEL 907.269.8140 or 888.388.8140
  Alaska Division of Banking and Securities

  PO Box 110807
  Juneau, Alaska 99811-0807

  TEL 907.465.2521 or 888.925.2521

  https://www.commerce.alaska.gov/web/dbs/

• California

  Department of Business Oversight

  1515 K Street, Suite 200
  Sacramento, California 95814

  TEL 866.275.2677 or 916.445.2705

  http://www.dbo.ca.gov/Consumers/consumer_services.asp

• Delaware

  Office of the State Bank Commissioner

  555 E. Loockerman Street, Suite 210
  Dover, DE 19901

  TEL 302.739.4235

  FAX 302.739.3609

  http://www.banking.delaware.gov/index.shtml

• Florida

  Florida, Office of Financial Regulation

  200 East Gaines Street
  Tallahassee, FL 32399

  http://www.flofr.com/StaticPages/documents/creditcounselors.pdf

• Hawaii

  Division of Financial Institutions
  Department of Commerce and Consumer Affairs

  King Kalakaua Building
  335 Merchant Street, Rm. 221
  Honolulu, HI 96813

  TEL 808.586.2820

  FAX 808.586.2818

  http://cca.hawaii.gov/dfi/

• Idaho

  Department of Finance

  700 West State Street, 2nd Floor
  P.O. Box 83720 Boise, ID 83720-0031

  TEL 208.332.8000

  FAX 208.332.8097

  http://www.finance.idaho.gov/

• Illinois

  Division of Financial Institutions

  320 W. Washington
  Springfield, Illinois 62786

  MAIN 217.782.2831

  TDD 217.785.3022

  http://www.idfpr.com/DFI.asp

• Kansas

  Office of the State Bank Commissioner

  Jayhawk Tower, 700 SW Jackson St., Suite 300
  Topeka, KS 66603-3796

  TEL 785.296.2266

  FAX 785.296.6037

  http://www.osbckansas.org/consumers/index.html

• Louisiana

  Office of Financial Institutions

  8660 United Plaza Boulevard, Suite 200
  Baton Rouge, LA 70809-7024

  TEL 888.525.9414

  FAX 225.925.4524

  http://www.legis.la.gov

• Maine

  Maine Department of Professional and Financial Regulation

  35 State House Station
  Augusta, Maine 04333

  TEL 207.624.8500

  FAX 207.624.8690

  http://www.maine.gov/pfr/index.shtml

• Michigan

  Department of Insurance and Financial Service Office of Consumer Finance

  110 West Michigan Avenue Suite 400
  Lansing, Michigan 48909

  TEL 517.373.0220 or 877.999.6442

  FAX 517.335.4978

  ofis-info@michigan.gov

• Minnesota

  Minnesota Department of Commerce

  85 7th Place East, Suite 500
  St. Paul, MN 55101

  TEL 651.297.4288

  FAX 651.296.8591

  financial.commerce@state.mn.us

• Mississippi

  Department of Banking and Consumer Finance

  901 Woolfolk Building, Suite A
  501 N. West Street, Jackson, Mississippi 39225

  TEL 601.359.1031

  FAX 601.359.3557

  http://www.dbcf.state.ms.us/

• Missouri

  Missouri Division of Finance

  Harry S Truman State Office Building, Room 630
  P.O. Box 716 Jefferson City, Missouri 65102

  TEL 573.751.3242

  FAX 573.751.9192

  http://finance.mo.gov/

• Nevada

  NOTICE OF RIGHT TO CONTACT THE OFFICE OF THE COMMISSIONER OF FINANCIAL INSTITUTIONS REGARDING CONCERNS OR COMPLAINTS

  You may contact the Office of the Commissioner of Financial Institutions regarding concerns or complaints about the service provider with whom you are dealing by calling the following toll-free telephone number in Nevada: 1 (866) 858-8951.

  Financial Institutions Division

  1179 Fairview Dr., Suite 201
  Carson City, NV 89701

  TEL 775.687.5522

  FAX 775.687.5523

  http://fid.nv.gov/

• New Mexico

  Financial Institutions Division

  2550 Cerrillos Road, 3rd Floor,
  Santa Fe, NM 87505

  TEL 505.476.4885

  FAX 505.476.4670

  http://www.rld.state.nm.us/financialinstitutions/

• North Dakota

  Department of Financial Institutions Consumer Division

  2000 Schaefer Street, Suite G
  Bismarck, ND 58501-1204

  TEL 701.328.9933

  http://www.nd.gov/dfi/

• Ohio

  Division of Financial Institutions

  77 South High St., 21st Floor
  Columbus, OH 43215

  TEL 614.728.8400

  http://www.com.ohio.gov/fiin/

• Oklahoma

  Department of Consumer Credit

  3613 N.W. 56th, Suite 240
  Oklahoma City, OK 73112

  MAIN 405.521.3653

  https://www.ok.gov/okdocc/

• Oregon

  Division of Finance & Corporate Securities

  P.O. Box 14480
  Salem, OR 97309-0405

  MAIN 503.986.0123

  ALT 866.814.9710

  http://dfr.oregon.gov/Pages/index.aspx

• Rhode Island

  Financial Institutions Division

  406 E. 2nd Street, Suite 3
  Carson City, Nevada 89701-4758

  TEL 775.684.1830

  FAX 775.684.1845

  http://fid.state.nv.us

• South Carolina

  South Carolina Board of Financial Institutions

  3rd Floor, Suite 306, Edgar Brown Building, 1205 Pendleton St
  Columbia, SC 29201

  TEL 803.734.2020

  FAX 803.734.2025

  http://www.consumerfinance.sc.gov/

• South Dakota

  South Dakota Division of Banking

  1601 N Harrison Ave., Suite 1
  Pierre, SD 57501

  TEL 605.773.3421

  FAX 866.326.7504

  http://www.dlr.sd.gov/banking/

• Tennessee

  Tennessee Department of Financial Institutions - Attention Consumer Resources Division

  400 Deaderick Street, 6th Floor
  Nashville, TN 37219

  TEL 800.778.4215

  OR 615.253.2023

• Texas

  Office of the Attorney General Consumer Protection Division

  PO Box 12548
  Austin, TX 78711-2548

  TEL 512.463.2185

  FAX 512.473.8301

  https://www.texasattorneygeneral.gov/cpd/consumer-protection

• Utah

  Financial Institutions

  PO BOX 146800
  Salt Lake City, UT 84114-6800

  TEL 801.538.8830

  FAX 801..538.8894

  http://dfi.utah.gov/

• Washington

  If you have any questions about your rights and responsibilities when taking out a payday loan, contact the Department of Financial Institutions at:
  
  Department of Financial Institutions

  150 Israel Rd SW
  Tumwater WA 98501

  TEL 877.746.4334

  FAX 360.586.5068

  http://www.dfi.wa.gov

• Wisconsin

  Department of Financial Institutions

  201 W Washington Avenue, Suite 500
  Madison, WI 53703

  TEL 608.261.9555

  FAX 608.261.7200

  http://www.wdfi.org/

• Wyoming

  Department of Audit Division of Banking

  Hershler Building 3rd Floor
  East Cheyenne, WY 82002

  TEL 307.777.7797

  http://audit.wyo.gov/