We’re just a call or click away.

Our customer service team is available seven days a week.

Quick Solutions for Common Questions

Contact Us

You can call, chat and email us seven days a week.

Customer Service

Have a question or need assistance with your loan?

Phone 888.801.9075

Chat

(Recommended)

If you engage with us on our Live Chat feature, you consent to the information you provide being collected, recorded and stored by CashNetUSA.

Email

Please use the email connected to your account and include your loan ID or customer ID to ensure a timely response.

Monday – Friday: 7 a.m. – 8 p.m. CT

Saturday: 8:30 a.m. – 5 p.m. CT

Sunday: 10 a.m. – 6:30 p.m. CT

Collections

Need to set up a one-time payment or adjust your payment schedule?

Phone 888.801.9078

(Recommended)

Fax 866.350.0110

Chat

If you engage with us on our Live Chat feature, you consent to the information you provide being collected, recorded and stored by CashNetUSA.

Email

Please use the email connected to your account and include your loan ID or customer ID to ensure a timely response.

Monday – Friday: 7 a.m. – 8 p.m. CT

Saturday: 8:00 a.m. – 4:30 p.m. CT

Sunday: Closed