Contact Us

Customer Service

Have a question or comment regarding CashNetUSA or your current loan? Contact our customer service center today!

Phone: 888.801.9075

Live Chat: Chat Now



Monday – Friday: 7 a.m. – 10 p.m. CT
Saturday: 8:30 a.m. – 5:00 p.m. CT
Sunday: 10 a.m. – 6:30 p.m. CT


Need help scheduling a one-time payment or setting up a more convenient payment arrangement? Contact our collections center today!

Phone (General): 888.801.9078

Phone (Installment): 866.653.2116


Fax: 866.350.0110


Monday – Friday: 7 a.m. – 9 p.m. CT
Saturday: 8 a.m. – 5:30 p.m. CT
Sunday: 8 a.m. – 4:30 p.m. CT


Loan Processing Email:

Mailing Address:
(Do not send payments
to this address)

175 West Jackson
Suite 1000
Chicago, IL 60604

Contact Form

Fill out the form below with your questions or comments and we'll get back to you as soon as possible.

Regulatory and Counseling Contact Information

Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling from their state's regulatory agency.

CashNetUSA Partner Program

Interested in working with CashNetUSA as a partner? Learn more here!