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Holiday notice

Due to the upcoming banking holiday, all requests to make changes for loans due on May 28 2013 must be received by 3:00 PM CST on May 23 2013.
All loans approved on May 24 2013 will generally be funded on May 28 2013.

Fraud Protection Tips From a Payday Loan and Fast Cash Lender

CashNetUSA, along with many other lenders, has been targeted by several unknown and illegal organizations that are making fraudulent debt collections calls and referencing our company’s name or one of our brand names.

  • These calls are not being made by us or anyone affiliated with us.
  • CashNetUSA values all of its customers, always obeys all collection laws and is working directly with federal and state authorities to investigate these fraudsters.
  • If you have been contacted by a suspected fraudulent collector, you can help by calling us to complete a short incident report.

Recognizing Fraudulent Collectors

A collector may be fraudulent if:

  • You have never received a loan from CashNetUSA or any of its affiliates.
  • You received a loan from us but paid it back in full.
  • The caller is unwilling to provide payment history information or proof of a loan agreement.
  • The caller threatens violence or uses foul language.
  • The caller threatens arrest or other criminal action or claims they are members of law enforcement including police officers or FBI agents.
  • The caller has a strong foreign accent and speaks English poorly

If you receive a Fraudulent Collector Call
  • Please be aware that the fraudulent collectors may have a lot of real information about you.
  • Do not give out or confirm any personal information to the callers unless they are able to prove they are legitimate by providing you with a loan contract or payment history information.
  • Tell them that you will not to make any payments or give out any personal information unless the details of the original loan can be confirmed.
  • It is OK to hang up on abusive or threatening debt collectors.

Unfortunately, because we are in no way associated with these fraudsters, we are unable to stop them from making the calls.


FILE A REPORT IMMEDIATELY

We will take the information you provide and work with law enforcement to track down these fraudsters.

  • If you are a current or former CashNetUSA customer or have never taken out a loan with CashNetUSA or any of its affiliates, please call us at 866-254-3581 to file an incident report.

Filing a report matters! Here is a link from the Federal Trade Commission (FTC) showing progress they are making in stopping these fraudulent collections scams: http://www.ftc.gov/opa/2012/02/acc.shtm

For more information, please refer to this FBI alert on fraudulent debt collectors: http://www.fbi.gov/scams-safety/e-scams

If you also wish to file a report with the FBI, you may do so at this site: www.IC3.gov

The Federal Trade Commission (FTC) published a list of Debt Collection Questions and Answers: http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

Thank you for being a valued CashNetUSA Customer!


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*CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CT Mon. – Thu. or by 7pm CT Sun.

**Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans may be eligible for instant approval by CashNetUSA or third-party lenders.

***Some customers applying for payday loans or installment loans may be required to submit additional documentation due to state law and qualification criteria.

†CashNetUSA or third-party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases including, but not limited to, Clarity. If you have defaulted on past transactions, you may be declined for a cash advance from CashNetUSA.

‡Maximum funded amount for payday loans or installment loans depends on qualification criteria and state law. See Rates and Terms for details.

++Please see Rates and Terms to check the availability of online loans and extensions in your state. CashNetUSA is not a lender in all states. In some states, CashNetUSA will (i) act as a Credit Service Organization to arrange a loan between you and a third-party lender, or (ii) in Texas, act as a Credit Access Business between you and a third-party lender.

+++If you are a Payday, CSO, or CAB customer, discount will be applied to the initial loan fee, CSO fee, or CAB fee, respectively. If you are an Installment or Installment-Payday customer, the rebate shall be calculated by multiplying the percent discount by the first two scheduled installment payments of your loan. However, the rebate shall not exceed the actual amount of accrued interest paid on the Installment loan or fees paid on the Installment-Payday loan. Rebate shall be paid via bank account ACH credit upon full repayment of the loan, and is contingent upon a minimum of two installment payments made. Discount not valid for the CashNetUSA line of credit product. Promotions are not available in all states. Please see your state's Rates and Terms for additional details. Unless otherwise specified, promo codes must be entered at the time of application, can be used only once, and may not be combined with any other offers or Preferred Member benefits.

1Must be 21 years of age for Mississippi residence and 19 years of age for Alabama and Delaware residence.

Customer Notice: Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.

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