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Forum Feedback repeat business loan #2

repeat business loan #2
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10:33 pm
September 8, 2011


one voice

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Well – it is now 10:08pm approx 28 hrs since I applied for my second loan of this nature =EVER = I have been stuck in a pay stub loop of sorts online for over 12hrs (was told yesterday everything was straight) – dialed  in at least 8 times this eve (probably more )  and been prompted by the automated operator to push all kinds of buttons only to be left on hold and eventually hung up on 4 times – spoke with three different people and received 3 different answersFrown of why my loan was not processed – no live person would come to the phone at the 888-801-9077 – my application was cancelled and reentered 2 to 3 times per your people's request "??" – each time I spoke with someone they give me different information and no one can tell me reasoning – one told me 25% of 2700 is 250 "?"- VERY FRUSTRATING -Yell- so NOT a hassle free transaction.   Will NOT be recommending you all to anyone.  

9:56 am
September 9, 2011


CashNetUSA

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posts 142
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Hi one voice,

 

I'm sorry to hear that you're experiencing frustrations with your loan

process! I've contacted a customer service manager and communicated to

them the details of this post. Someone should be contacting you shortly to

straighten out your loan application. We definitely want to make sure your

second loan is as hassle-free as your first! Thanks for your patience and

for bringing this to our attention.
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*CashNetUSA and third party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CT Mon. – Thu. or by 7pm CT Sun.

**Due to state and verification requirements, not all applicants for online loans may be eligible for instant approval by CashNetUSA or third party lenders.

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