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There are unidentified and illegal organizations making fraudulent debt-collection calls, falsely claiming to represent lenders such as CashNetUSA. The fraudsters may use the name CashNetUSA or one of our brand names as part of a scam to make money off of unsuspecting individuals.
These calls are not being made by CashNetUSA or anyone associated with CashNetUSA.
If you have been contacted by someone you suspect of being a fraudulent collector, please complete a short incident report by calling us at 866.254.3581 or by completing this online form:
If you receive a call from a fraudulent collector, you may file a report by calling us at 866.254.3581 or by filling out an online form:
Unfortunately, we cannot stop fraudulent collectors from making calls, since we are in no way affiliated with them. Please file a report with us regardless of whether or not you have previously taken out a loan from CashNetUSA or any of our affiliates.
For more information, please refer to this FBI alert on fraudulent debt collectors. If you wish to file a report with the FBI, you may do so here. The Federal Trade Commission (FTC) has also published a list of debt-collection questions and answers here.
Thank you for being a valued CashNetUSA customer!
*CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CT Mon. – Thu. or by 7pm CT Sun.
**Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans may be eligible for instant approval by CashNetUSA or third-party lenders.
***Some customers applying for payday loans or installment loans may be required to submit additional documentation due to state law and qualification criteria.
†CashNetUSA or third-party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases including, but not limited to, Clarity. If you have defaulted on past transactions, you may be declined for a cash advance from CashNetUSA.
‡Maximum funded amount for payday loans or installment loans depends on qualification criteria and state law. See Rates and Terms for details.
++Please see Rates and Terms to check the availability of online loans and extensions in your state. CashNetUSA is not a lender in all states. In some states, CashNetUSA will (i) act as a Credit Service Organization to arrange a loan between you and a third-party lender, or (ii) in Texas, act as a Credit Access Business between you and a third-party lender.
+++If you are a Payday, CSO, or CAB customer, discount will be applied to the initial loan fee, CSO fee, or CAB fee, respectively. If you are an Installment or Installment-Payday customer, the rebate shall be calculated by multiplying the percent discount by the first two scheduled installment payments of your loan. However, the rebate shall not exceed the actual amount of accrued interest paid on the Installment loan or fees paid on the Installment-Payday loan. Rebate shall be paid via bank account ACH credit upon full repayment of the loan, and is contingent upon a minimum of two installment payments made. Discount not valid for the CashNetUSA line of credit product. Promotions are not available in all states. Please see your state's Rates and Terms for additional details. Unless otherwise specified, promo codes must be entered at the time of application, can be used only once, and may not be combined with any other offers or Preferred Member benefits.
1Must be 21 years of age for Mississippi residence and 19 years of age for Alabama and Delaware residence.
Customer Notice: Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.