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Holiday notice

Due to the upcoming banking holiday, all requests to make changes for loans due on May 28 2013 must be received by 3:00 PM CST on May 23 2013.
All loans approved on May 24 2013 will generally be funded on May 28 2013.


Security Alert — The Basics About Debt-Collection Scams

There are unidentified and illegal organizations making fraudulent debt-collection calls, falsely claiming to represent lenders such as CashNetUSA. The fraudsters may use the name CashNetUSA or one of our brand names as part of a scam to make money off of unsuspecting individuals.

These calls are not being made by CashNetUSA or anyone associated with CashNetUSA.

If you have been contacted by someone you suspect of being a fraudulent collector, please complete a short incident report by calling us at 866.254.3581 or by completing this online form:


A Debt-Collection Call May Be Fraudulent If…
  • You have never received a loan from CashNetUSA or any of its affiliates.
  • You received a loan from us but paid it back in full.
  • The caller is unwilling to provide payment history information or proof of a loan agreement.
  • The caller threatens violence or uses inappropriate language.
  • The caller threatens arrest or other criminal action, or claims they are a member of law enforcement, including the police or the FBI.
  • The caller transfers you to someone they claim is a lawyer.
  • The caller has a strong foreign accent or does not speak fluent English.
  • The caller requests money or fees up-front.
  • The caller asks for a Green Dot Card with 14 digits.

If You Receive a Call From a Fraudulent Collector…
  • Be aware that fraudulent collectors may have a lot of real information about you.
  • Do not give out or confirm any personal information to the caller unless they are able to provide you with accurate information on your loan contract or payment history.
  • Tell the caller that you will not make any payments or give out any personal information unless the details of the original loan can be confirmed.
  • It is acceptable to hang up on abusive or threatening debt collectors.
  • If you’ve made a payment to someone you believe may be a fraudulent debt collector, notify your bank, credit card company or wire transfer company of the payment, and provide details on why you believe it may have been a scam. You may be able to have your payment refunded if it was procured by fraud. You may also want to contact local law enforcement to inform them of this fraud.

FILE A REPORT

If you receive a call from a fraudulent collector, you may file a report by calling us at 866.254.3581 or by filling out an online form:


Unfortunately, we cannot stop fraudulent collectors from making calls, since we are in no way affiliated with them. Please file a report with us regardless of whether or not you have previously taken out a loan from CashNetUSA or any of our affiliates.

For more information, please refer to this FBI alert on fraudulent debt collectors. If you wish to file a report with the FBI, you may do so here. The Federal Trade Commission (FTC) has also published a list of debt-collection questions and answers here.

Thank you for being a valued CashNetUSA customer!


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*CashNetUSA and third-party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CT Mon. – Thu. or by 7pm CT Sun.

**Not all loan applications or extension requests are approved. Due to state and verification requirements, not all applicants for online loans may be eligible for instant approval by CashNetUSA or third-party lenders.

***Some customers applying for payday loans or installment loans may be required to submit additional documentation due to state law and qualification criteria.

†CashNetUSA or third-party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases including, but not limited to, Clarity. If you have defaulted on past transactions, you may be declined for a cash advance from CashNetUSA.

‡Maximum funded amount for payday loans or installment loans depends on qualification criteria and state law. See Rates and Terms for details.

++Please see Rates and Terms to check the availability of online loans and extensions in your state. CashNetUSA is not a lender in all states. In some states, CashNetUSA will (i) act as a Credit Service Organization to arrange a loan between you and a third-party lender, or (ii) in Texas, act as a Credit Access Business between you and a third-party lender.

+++If you are a Payday, CSO, or CAB customer, discount will be applied to the initial loan fee, CSO fee, or CAB fee, respectively. If you are an Installment or Installment-Payday customer, the rebate shall be calculated by multiplying the percent discount by the first two scheduled installment payments of your loan. However, the rebate shall not exceed the actual amount of accrued interest paid on the Installment loan or fees paid on the Installment-Payday loan. Rebate shall be paid via bank account ACH credit upon full repayment of the loan, and is contingent upon a minimum of two installment payments made. Discount not valid for the CashNetUSA line of credit product. Promotions are not available in all states. Please see your state's Rates and Terms for additional details. Unless otherwise specified, promo codes must be entered at the time of application, can be used only once, and may not be combined with any other offers or Preferred Member benefits.

1Must be 21 years of age for Mississippi residence and 19 years of age for Alabama and Delaware residence.

Customer Notice: Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.